BAROCCO Frequently Asked Questions

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

BAROCCO does not currently offer subscription ordering. Products can be purchased individually through our online store.

Start your return through our Online Return Portal. Items must meet the conditions in our current Returns Policy. Keep your proof of postage and return tracking number until your return has been processed.

Use the BAROCCO Size Guide available on each product page and compare its measurements with a similar item that fits you well. If you need help choosing between sizes, contact our customer-support team before ordering.

Payment methods available for your order are displayed securely at checkout and may vary by device, country and currency. Make sure your billing information matches the information held by your payment provider.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.