Refund policy

Last updated: September 15, 2026

At BAROCCO, we want you to be completely satisfied with your purchase. If you need to return an item, please begin through our Online Return Portal.

Return window

You may request a return within 30 calendar days after your item is delivered. The return must be shipped within the authorized return period.

Return eligibility

To qualify for a return, merchandise must be:

  • Unworn, unwashed, and unaltered.
  • In its original condition.
  • Returned with all original tags attached.
  • Returned in its original packaging.
  • Accompanied by the packing slip or return invoice generated through our Online Return Portal.

Items that do not meet these requirements may be refused.

Return shipping

For ordinary returns, including fit, preference, or buyer's remorse, the customer is responsible for purchasing and providing tracked return shipping.

If you received an item that is damaged, defective, or incorrect, contact BAROCCO within 14 days after delivery. When the claim is approved, BAROCCO will provide an appropriate remedy and instructions for return shipping. This notification request does not limit any rights that cannot legally be waived.

Keep your proof of postage and tracking number. BAROCCO is not responsible for a return package that is lost, stolen, or damaged before it reaches us.

Send authorized returns to:

BAROCCO Headquarters
1326 Santee St
Los Angeles, CA 90015

Refunds

After the return is received and inspected, BAROCCO will notify you whether the refund is approved. Approved refunds are initiated to the original payment method within 5–7 business days. Your bank or card issuer may require additional time; please allow up to 14 calendar days after approval for the credit to appear.

Exchanges

Exchanges are available when the requested replacement is in stock. If the replacement is unavailable, BAROCCO will issue an approved refund to the original payment method.

International returns

The same eligibility standards and 30-day window apply to international returns. Customers are responsible for return shipping, duties, taxes, brokerage charges, and other carrier fees for ordinary returns.

Restocking fee

BAROCCO does not charge a restocking fee for eligible returns.

Fraud and abuse protection

BAROCCO may reasonably limit or refuse returns involving merchandise that is worn, altered, laundered, damaged, missing components, or otherwise ineligible. BAROCCO may also review irregular or excessive return activity and suspected fraud. Refund processing may be delayed until the returned merchandise is physically received and inspected.