Shipping policy

Last updated: September 15, 2026

BAROCCO ships orders from Los Angeles, California. Shipping availability, service options, and prices are shown at checkout based on the destination, package, and selected carrier service.

Order processing

Orders are usually dispatched within 1–3 business days after the order is placed. Orders placed during weekends, holidays, launches, or other high-volume periods may require additional processing time.

Shipping rates

Orders of $300 USD or more qualify for free shipping to supported destinations in the United States and internationally. For orders below $300, available rates are calculated at checkout.

Domestic paid shipping is offered through UPS. International paid shipping is offered through DHL Express and UPS where available. The exact services shown depend on the destination and shipment details.

Delivery estimates

Carrier transit times shown at checkout begin after the order has been processed and transferred to the carrier. They are estimates and are not guaranteed.

International orders normally arrive within 2–4 weeks after shipment. Customs processing, local delivery conditions, weather, holidays, and carrier disruptions may cause additional delays outside BAROCCO's control.

Tracking

When tracking is available, BAROCCO will send the tracking information after the order ships. Tracking activity may take time to appear after the label is created.

Customs, duties, and taxes

International shipments may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. If duties and taxes are collected at checkout, they are prepaid for that shipment. If they are not collected at checkout, the recipient is responsible for charges assessed by the destination country or carrier.

In-store pickup

In-store pickup may be offered at checkout for eligible products at:

BAROCCO
1326 Santee Street
Los Angeles, CA 90015
United States

When shown as available, pickup orders are usually ready within 24 hours. Customers should wait for the ready-for-pickup notification before visiting the store.

BAROCCO does not currently offer local delivery.

Address changes and delivery problems

Customers should contact BAROCCO as soon as possible if a shipping address is incorrect. An address cannot be changed after the carrier has accepted the package.

If a package is delayed, damaged, marked delivered but not received, refused, or returned to sender, contact BAROCCO at online@barocco.com with the order number and carrier tracking information so the shipment can be reviewed. Additional shipping charges may apply when a package is returned because of an incorrect or incomplete address, refusal, or unclaimed delivery.

Returns

Shipping and delivery terms are separate from return eligibility. Please review BAROCCO's Return and Refund Policy for return windows, item conditions, return-shipping responsibility, exchanges, and refunds.